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DTSTAMP:20250518T143000
DTSTART:20250518T143000
DTEND:20250518T150000
SUMMARY:Building Customer 
DESCRIPTION:Strong customer and community relationships are essential for building a resilient and profitable hospitality business. This session will explore how engagement strategies, sponsorship, and loyalty programs can strengthen brand connection, while a positive workplace culture supports staff retention and team performance. Learn how embedding values into daily operations can drive long-term growth, improve team morale, and enhance your reputation in the market.
LOCATION:The Business Stage
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